© 1994 TERMS AND CONDITIONS FOR NIGHTCRUISER – ADELAIDE Below the Nightcruiser Booking Crew – Adelaide has put up the terms and conditions that you will automatically agree to when paying your deposit. They were prepared in simple detail for your benefit as we operate strictly in a law-abiding manner. Be advised that Nightcruiser [Agents] Party Bus Tours use chosen Sub-Contractors [Supplier] for our tours and services, which you [Buyer] acknowledge and agree to. By Paying your Deposit/Security Bond you automatically accept full responsibility and the Terms and Conditions below. This includes our chosen Sub-Contractors’ terms and conditions as added separately below.. *Vehicles’ size and type might vary. |
Terms & Conditions Adelaide as at 01-18 Updated 04-21, 02-22,01-24, 09-24 © Strictly Copyright Worldwide Show World Corporation Pty. Ltd.Terms and Conditions Agreement: 1. Responsibility and Representative Services You must be over 18 years of age to make any booking, alternatively, your Parent or Guardian can make the booking on your behalf. You and or your Parent or Guardian automatically agree, confirm, and accept full responsibility to the set-out terms and conditions herewith when you pay your booking/security bond to Show World Corporation Pty. Ltd. trading as “Nightcruiser” for and on behalf of any Nightcruiser’s chosen Sub-Contractor carrying out the services. 2. Communication: Email communication, text, or faxes between our offices and clients are deemed and treated the same as a signed legal contract. You must receive a confirmation if any requested changes are sent from you via emails or text or consider the changes not been acted upon. Best to phone bookings to be safe. 3. Booking Deposit: Must be paid in advance by the due date requested as stated and or attached to our email to protect your date. Payment options are also detailed and attached. 4. Refund of Deposit: Non-refundable. We are unable to refund your deposit for a cancellation for whatever reason. 5. Security Bond: The bond can be refunded immediately after the Charter after an inspection by the Cruiser Captain for no damage and cleanliness present. It is your responsibility to ask the driver for this refund and it is the driver’s right to withhold this bond after inspection. If you have any dispute it can only be solved by the Sub-Contract Vehicle Owner Operator. 6. Bond: Your pre-paid bond cannot be used towards your cash fee due before departure. Otherwise, we hold no damage security bond. 6. a Bond Payment Information: BOND PAYMENT to secure your Vehicle As discussed, we have tentatively reserved your booking, which places you under no obligation until we receive your bond which is now due. Remember: Its first come first served due to the demand – the sooner the bond the sooner the guaranteed booking. Below are details on how to secure your booking and get the bond to us. To confirm and secure your booking please pay the requested bond amount and add your booking number or name as a narration with your payment. That way we can identify that the payment came from you and can be receipted. Payment Options: Bond / Advance PaymentDirect Transfer You’ll find our bank details in your Nightcruiser tentative booking email. Account Name: Show World Corporation Pty. Ltd. Reference: as per our Nightcruiser tentative booking email. Credit/Debit Card Please call 0427 553340 to make a payment over the phone anytime. Payments made by Credit Card or Debit Card incur an additional 2.9% Surcharge, the cost to us! No Charge if you transfer directly. (see above details) and provide a screenshot. Payments can be made via cash (in advance or on the night), Bank Transfer, bank deposit [sent receipt] (7 Days in Advance), Visa or MasterCard (No Amex) (over the phone) Call 0427553340. *Note the bond will be refunded in cash at the end of your tour unless alternative methods are made, which are stated in your tentative Nightcruiser booking email. 7. Damage Inspection before Departure: We suggest that when you initially board and pay your fee due, before your guests’ boarding, you also inspect the vehicle for any damage before departure. That way there will be no dispute as to when the damage occurred. 8. After midnight Charters: We and our Representative reserve the right to full payment including the bond in advance for any charters starting after midnight. 9. Payment due. Full Amount Due Before Boarding: As per the agreement, is to be paid in cash, (unless otherwise arranged in advance. No cheques are accepted unless first cleared and 5 working days is needed to have them cleared before boarding and departure in full to the driver by the person who is responsible for the charter. Cruiser Captains do not carry any change. 10. Collection of Monies: Under no circumstances is it the responsibility of the Driver to collect individual passenger money, should you be collecting from your guests towards the costs. It is you who is paying the total for the service as you are the Hirer of the Vehicle and Service. 11. Arrival Cancellation: If a chartered vehicle arrives at the pickup point and the responsible client does not wish to go ahead, for whatever reason, the total charge for the charter is still due, to less anticipated fuel costs not used, by negotiations with the depot operations manager at the time. 12. The responsibility for Guests’ Actions: As the hirer of the chartered vehicle, you are responsible for your guest’s actions. All Drivers are within their legal rights to evict any or all persons at any time if they are causing a disturbance, deemed to be acting in a manner that could cause the vehicle to have an accident, causing unruly behaviour, are heavily intoxicated, or insist on consuming alcohol on board. 13. You are Responsible: The vehicle/s will not carry any person from your party unless you, the responsible hirer, is on board. We will keep the bond until your guests have departed the vehicle/s at the end of the charter. If you will not travel with the charter you must allocate and nominate an adult to take your place to fully accept the responsibility and the booking must be in their name. 14. Teen Fun Bus and Kids Party Bus Tours Adult Supervision: Suitable Adult supervision must be provided as instructed by the Nightcruiser Crew. The number of adults is dependent on the number of passengers. The driver can not supervise any group other than carrying out his responsibility under the Transport Act. 15. Liability: All reasonable precautions, safety and due care will be taken, however, in the case of sickness, accident or injury by any passenger, Nightcruiser and or its Sub-Contractors take no responsibility for the costs or actions taken against them, while at all times ensuring the best possible care and attention. 16. Travel Insurance: We recommend if thought necessary by you and your passengers to protect against sickness, medical expenses, ambulance transport, loss of earnings, accident, and/or unforeseen circumstances. They do so at their own expense and this should be pointed out in advance by the charterer to their guests. 17. Sub-contracted out: Nightcruiser sub-contract out its tours and charters to various Sub-Contractors and you agree to this service. All subcontractors have agreed to provide the licensed out services to Nightcruiser’s strict company policy. Vehicles might vary in size and type through-out South Australia 18. Late Arrival, Delays, Breakdown or Sub-contracted out: Be assured that we always do our utmost to provide the service booked, arrive on time, even arrive in advance at times. However, if delays occur due to mechanical failure, traffic conditions, sickness, provision of a sub-contracted vehicle instead of a Nightcruiser Party Bus or without Nightcruiser livery or any other cause, you agree not to make any claim against us. If there is an unforeseen circumstance before or during the Booking, the Sub-Contractor will provide a substitute vehicle. The substitute vehicle or other mode of transportation does not have to be the same standard as the original vehicle booked. An unforeseen circumstance includes but is not restricted to: Mechanical breakdown [e.g. Before the date or during the day of service]; Traffic congestion; Natural Disaster A road traffic accident; or any other 19. All of the agreed itinerary/ schedules need to be maintained: Times or venues cannot be changed during the agreed tour as venues have accepted bookings for the time booked and may not grant access if late arrival. 19. All of the agreed itinerary/ schedules need to be maintained: Times or venues cannot be changed during the agreed tour as venues have accepted bookings for the time booked and may not grant access if late arrival. 20. Loss of Bond: If changes to the schedule made and non-arrival at the booked venue. Venues are booked for and on your behalf as an additional courtesy service by the Nightcruiser Booking Crew. Venues hold the time slot free so we don’t get turned away at arrival. You must agree to maintain the agreed tour schedule and it can not be changed during the tour. You will lose your bond automatically as venues; especially Wineries will make financial loss claims against Nightcruiser Party Bus Tours. If the claim is greater than your bond, we will reclaim any additional charges from you, to which you agree. 21. We Can Not Accept Responsibility: If Venues, Police / Council Rangers/Parking Inspectors ask us to move on without allowing disembarkation. As we always comply with laws, you agree not to make any claim against Nightcruiser and or Show World Corporation Pty. Ltd. trading as Nightcruiser and its Sub-Contractors, as this is out of our control. 22. Free booked VIP entry: Deals and all other arrangements are obtained on behalf of you and your guest’s as a complimentary additional service by the Nightcruiser Booking Crew. These provisions are provided directly by the Venues and are out of our control. We can not offer any guarantees or entertain any comebacks if what we have arranged is not provided. You agree not to make any claims against Show World Corporation Pty. Ltd. trading as Nightcruiser or its Sub-Contractors. Some Venues require additional entry fees and have strict dress codes and once reached their patron limits cannot allow additional patron in by law. Additional entry fees might apply. 23. Wine, Beer and Spirit tasting Disclaimer: All Wineries, Breweries and Distilleries could charge a tasting fee which is not included in the Nightcruiser Charges. The venues request that you collect the fees from your guests and pay them in one lump sum. 24. Non Entry to Venues: If Authorities change the trading hours or conditions of entry or deals to a venue for whatever reason, you agree not to make any claim against the Adelaide Sub-Contractor, as it is not within our powers to demand deals or entry. It is up to the client to check with the venue in advance for any change. 25. Time loss: Or any personal expenses, entry fees incurred as a result of delays, alteration or curtailment of any charter, whether caused by mechanical defects, flooding, civil commotion, riots, terrorism, driver mistakes or any other cause, are the responsibility of the Charterer. We always try our hardest to maintain all schedules and understand the importance. If additional expense is incurred for taxis or other transport you agree not to make a claim against us. 26. Sensible Alcohol Consumption: You agree to the tour schedule and detailed arrangements emailed to you and accept that NO ALCOHOL is allowed to be consumed on board or opened alcohol carried by law and a function license is required. More details are listed with your booking confirmation emails. 27. Keep inside at all times It is illegal to throw any items out of the window and or have hand, arms, heads or bodies handing out of the windows. This includes plastic drink bottles or cans. 28. Bus/Vehicle Groups or Charters: Where a person is in charge or in control of any unlicensed premises (this includes any vehicle) and allows or suffers those premises (or vehicle) to be used as a place for consumption of liquor, that person commits an offence. Maximum Penalty: $1000 and possible loss of license. 29. Street Drinking: It is an offence for a person to consume liquor on any road, park or reserve within the boundaries of the metropolitan area or of a town or townsite, whether on foot or in a vehicle. Minimum Penalty: $200, Maximum Penalty: $1000+ 30. Passenger Property Loss: All property and valuables remain the responsibility of their owners. Drivers are not permitted under strict company policy to store, look after passengers’ goods or clothing or hold the property for Safe Keeping. Nightcruiser and or their Sub-Contractors cannot take responsibility for items left on vehicles and or are lost or stolen. If any property is found deemed lost, it is held at the Sub-Contractor’s Depot after entering it into a Lost Register. We will not be liable or will not pay for damage to property or clothing which belongs to any person in vehicles including trailers. We take no responsibility for the lost property while waiting collection. 30a. Electronic devices disclaimer [iPhone, iPods and other devices including connection cords]: Nightcruiser and it’s chosen Sub-Contractors encourage the use of Laptops, Tablet, PCs, iPhone, iPad, iPod and Smartphones for the purpose to allow passengers to bring their own music. Nightcruiser and it’s Sub-Contactors cannot accept any responsibility for such electronic devices or cords against any damage, loss whilst on the vehicles or damage electronically. At no stage must they be left unattended with Nightcruiser Captains at any time. All Charterers must advise their guests of this fact and agree to do so. While we carry suitable connection cables, but can not guarantee this, therefore any connection leads required should be brought along by Charterers. e.g. for Computers, Tablets, iPhone etc. 31. Soiled and or damaged Clothing: We have a regular routine cleaning program in place; however, we ask you and your guests to check seats prior to use as we will not accept responsibility for any soiled, damaged or torn clothing resulting from seats, the interior or exterior of the vehicles. 32. Photo IDs: Are imperative for all patrons entering licensed premises. It’s their responsibility to have them available. Some venues now require 2 ID’s. 33. Under Age: Persons taking responsibility for these terms and conditions must be of legal age, 18 years and over. If any passengers are found to be underage on alcohol-related tours, they will need to make their own way home at their own expense and can not stay on board with the Nightcruiser during the duration of the organised total schedule. 34. Conduct Code is Simple: “Nightcruiser” and its Sub-Contactors operate under its own strict Code of Conduct and any fighting, rioting, vandalism, unruly and abusive behaviour/language in or outside vehicles, in public or venues, damage to personal property, passengers or property of the Nightcruisers will result in the immediate termination of a tour/charter and withdrawal of the Nightcruiser Party Bus Tour or services. Nightcruiser Party Bus Tours are foundation members of various Accords and strictly abide by these codes. Nightcruiser is a foundation member of the Nightclub Tours Operators of Australia, Gold member of the Party Bus Association of Australia and their code of conduct. More on The Code of Conduct is listed here… 35. Vehicle Damage: Where the vehicle is damaged by you or your guests, or left in an unpleasant condition (e.g. Vomit), the vehicle may be withdrawn immediately, and if deemed necessary, all bond may be kept. If you or your guests cause excessive damage, Nightcruiser and or its Representatives will take action to recover all costs incurred. Vomit will incur an automatic $50 disinfection charge and or loss of Bond. 36. Breaking of Emergency Windows: Back Window, Roof Emergency Exit vents, Middle or Front doors without an emergency will incur an automatic replacement cost, plus new signage charge. Total approx. $550.00 depending on the damage. 36a. Transport regulations: Replacement only by licensed tradesmen. 37. Fire Extinguisher and First Aid Kits: If abused by passengers they will need to be replaced and charged to Client. 38. Venue Dress Standards and behaviour rules: It is the individuals’ responsibility to make sure they adhere to venues dress codes and behaviour rules. 39. Musical Requests: Clients are welcome to bring own CDs and iPhones, iPods or other devices to play their own music at their own risk. Suitable connection cords should also be supplied. Sub-Contactors carry music copyright licenses and are members of APRA and PPCA 40. Power Sound System: Amplifiers and Speakers are maintained and checked prior to departure from the depot, should they fail during the tour you agree not to make any claim against us. We will endeavour the repair or replace during your tour but feel the continuation of the tour/transport is paramount. 41. Weather: Weather Conditions cannot be used as a reason to cancel Nightcruiser services 42. Payments: Bond payments must be received in advance before we confirm your booking. Payments for the Job must be made upon arrival in cash prior to service allowing you to collect from your guests. All payments can be made in advance via: 1.Visa or MasterCard (No Amex) (over the phone). 2. Pay anybody Bank Transfer. 3. Direct over the counter bank deposit or “Last minute” guests are more than welcome and the Crew will provide you with the different payment options. Electronic transfers carry no charge and must reach us by the due date. Payments made by Credit Card incur a small additional 2.9% Surcharge. 43. Price change and Money due: You can not change the price agreed to prior to departure with the service. If you experience fewer passengers turning up, and you are sharing the costs with your guests it is your responsibility to make up the difference or increase the per head basis you collect towards your cost. The bond can at times be used towards payment if authorised by the Operations Manager and will not be refunded or cannot be claimed at a later time. 44.Covid-19 It is the responsibility of the Hirer to ensure all government laws, signage displayed, requests by the Driver or Company and all procedures related to Covid-19 are adhered to. The Driver and Company reserve the right to refuse entry or terminate a charter if any passengers are exhibiting symptoms associated with COVID-19 and will not be liable for any costs associated with this. We will require a passenger manifest with each passenger’s full name and contact number prior to your departure in writing.Where we have transported a passenger who becomes infected with Covid-19, the Hirer is responsible for notifying the Company immediately.The above Terms and Conditions still apply, however, our cancellation policy will differ due to COVID-19 related matters.45. COVID POLICY Nightcruiser Party Buses and our Sub-Contractors [Suppliers] endeavour to follow the safety guidelines as set by the AU Government for the various COVID-19 Levels.
46. LIMITED LIABILITY Nightcruiser [Agent] 48. CANCELLATIONS DUE TO GOVERNMENT-MANDATED SHUTDOWN Terms and Conditions Sub-Contactor No.2Our Sub-Contractor [Supplier] endeavours to ensure your tour is a great success and lots of fun. They do have a few terms & conditions to ensure your day outing is what you expect from us. Booking of our Buses If passenger numbers rise or drop, we will accommodate where possible, but 2 weeks out from a tour is our cut off for size changes and price changes. Bus Behavior Alcohol on the Bus We recommend only bringing around 3 drinks per person. Remember if you are going to 3 wineries, you may taste over 20 different wines, so the day is about pacing yourselves. Remember to bring water. When obtaining your permit you will need a credit card and the rego number of the bus which will be supplied to you when you paid the deposit on your bus hire. BEER MAY ONLY BE CONSUMED IN CANS NO GLASS BOTTLED BEER IS PERMITTED ON BUSES Eskies on the Bus SECURITY BONDS Terms and Conditions Sub-Contactor No.3FINANCIAL: Terms and Conditions Sub-Contactor No.4Standards of behaviourAs the contact person for your group, you are the only person I am in communication with. So a major responsibility rests with you in the selection of your friends for this tour and their behaviour on and off the bus. You must make everyone in your group aware by emailing a link to this page or printing it out for them. If you are unsure of any one of these conditions, you agreed to ask and receive clarification before booking. At our Sub-Contractor’s Winery and Brewery Tours & Party buses, we really want you to enjoy your tour. We put a lot of effort into presentation, equipment and scheduling. If you have a great day out, then you will tell your friends. After you have been on a Partybus cruise jiving to your music LOUD amongst the strobe lights of an evening, you will already have ideas about what occasion to include the Partybus in next. Unfortunately, all of this fun and frivolity can be too much for some. You know the story – it only takes one bad apple. Just one “friend of a friend” who can’t handle his/her alcohol. Hence BYO is limited to three (3) drinks per person per hour and can include white wine (still or sparkling), beer, cider or commercially available ready to drink pre-mix such as scotch & cola and vodka cruisers. Not permitted are red wine, liqueur or straight spirits. Liquor licensing laws in South Australia are quite user friendly, but also carry heavy fines. A security bond is payable for every event. This bond is refunded at our absolute discretion after the event pending positive feedback from our driver/host and venue staff. When inquiring or placing a booking with us you expressly agree to our below Terms & Conditions, agree to adhere to refrain from Unacceptable Behavior and agree to cover all and any Additional Costs. So for you, your driver, and all other people who may see and hear us on the day to have a positively memorable experience, here are some house rules: Terms & ConditionsQuotes and prices
Vehicles
At times circumstances dictate vehicle changes and substitutions. We do our best to meet and exceed your expectations at all times because we WANT you to have a great time and come back again and again. But on rare occasions, circumstances beyond our control may force our hand including but not limited to vehicle maintenance, mechanical breakdowns, driver availability, weather, and unexpected scheduling changes. Event planning
On tour
After Event
Verboten! Unacceptable behaviour:Any time during your event
In vehicles
At venues
Many wineries and eateries are family-oriented. We go there all the time even though you may not. It is important to respect staff, your diver, and other visitors. Any breach of these conditions can lead to the offensive person being ejected from the vehicle and/or the whole tour being terminated immediately, wherever the bus may be, including the very first collection address! Your bond may be forfeited. You will need to arrange your own way back home at your own cost. There will be no refund. Additional CostsIn ADDITION to any money you have paid, you agree to pay immediately on demand the cost of any of the following caused by any member of your group, regardless of how well you know them:
These lists are not exhaustive, and additionally, you may be reported to SAPOL or another authority if there is suspicion or evidence of illegal activity. By placing a reservation with our Sub-Contractor you expressly agree to be bound by all of our terms and conditions. Terms and Conditions Sub-Contractor No.5 LimosinesI’m sure you agree that all of this is common sense, but it had to be said. We look forward to serving you. TERMS AND CONDITIONS OF HIRE Terms and Conditions Sub-Contactor No.6Terms and ConditionsBOOKINGSBooking acceptance:All vehicles are quoted subject to availability at the time of booking. PAYMENTS, REFUNDS & CANCELLATIONSPayments:
Refunds & Cancellations:Reservation payments are finalised upon conformation in full for all bookings within 14 days. Only 50% deposit is required for all advance bookings. Full payments and deposits are non-refundable. (In case of family emergency or acts of nature, your booking will be changed into three months gift certificate).{More details in your Nightcruiser Booking email] EXTRA CHARGESWaiting Time:
After-hours services and public holidays:A 20% surcharge will be applied to any trips commencing after midnight until 5am and on all public holidays. Incidental charges:
No show charges:
Late interconnecting services:There are no fees or charges if your interconnecting services are running behind schedule, we will return to collect you at your new arrival time (subject to availability). PASSENGER RESPONSIBILITIES
CHAUFFEUR RESPONSIBILITIES AND RIGHTS
FURTHER MORE
The Sub-Contractor and Nightcruiser shall not be held responsible for:
SUBSTITUTE OF REQUESTED VEHICLE
CUSTOMER DECLARATION
PRIVACY POLICYThe Sub-Contractor is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au. Sensitive Information:Sensitive information will be used by us only:
Third Parties:Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. Disclosure of Personal Information:Your Personal Information may be disclosed in a number of circumstances including the following:
Security of Personal Information:Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently delete your Personal Information. However, most of the Personal Information is or will be stored in client files, which will be kept by us for a minimum of 7 years. Access to your Personal Information:
Maintaining the Quality of your Personal Information:It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. Policy Updates:This Policy may change from time to time and is available on our website Terms and Conditions Sub-Contactor No.7 Party BoatThe Sub-Contractor requires a $250 deposit to secure a tentative booking for a period of 14 days. Deposit Refund Cancellations The Sub-Contractor reserves the right to cancel any cruise due to unfit weather conditions (winds over 60km/h and/or extreme temperatures) at any point leading up to the cruise. In this case free rescheduling will be made available to the hirer. Rescheduling Price Changes PARTIES / BUCKS / HENS SHOWS |