Terms & Conditions Sunshine Coast
as at 01-16, Updated 04-21, 01-24 © Strictly Copyright Worldwide
Show World Corporation Pty. Ltd.
1. Responsibility and Sub-Contractor Services
You must be over 18 years of age to make any booking, alternatively, your Parent or Guardian can make the booking on your behalf.
When you call us we assume and you declare you are over 18 years of age.
You and or your Parent or Guardian automatically agree, confirm and accept full responsibility to the set-out terms and conditions herewith when you pay your booking/securitydeposit/ bond to Show World Corporation Pty. Ltd. trading as “Nightcruiser” for and on behalf of any Nightcruiser’s chosen Sub-Contractor carrying out the services.
1 a. NIGHTCRUISER APPOINTED SUB-CONTRACTORS.
You [Buyer] agree, accept and understand that Nightcruiser [Agent] will allocate a suitable chosen Sub-Contractor [Supplier] to carry out the Party Tour and Services as agreed.They will be in full control and assist you directly and you will abide by their own terms and conditions as well, listed separately at the bottom of this webpage.Furthermore, you agree to the emailed out tour schedule and detailed arrangements.
2. Communication:
Email communication or faxes between our offices and clients are deemed and treated the same as a signed legal contract.
3. Booking Bond:
Must be paid in advance by the due date requested as stated and or attached to our emails to protect your date.
Payment options are also detailed and attached.
4. Refund of Bond:
We are unable to refund your booking deposit/bond for a cancellation for whatever reason and time.
5. Security Bond:
The booking bond/deposit also automatically becomes your damage bond, once paid. It can not be used towards the fee due for the service at the point of pick-up.
Sub-Contractor might refund on the spot or as per their terms and conditions after the service back to your bank account. This ensures the right person receives the bond.It is your responsibility to ask the driver if he is happy to recommend the refund after inspection.We, therefore, require your Bank BSB and Account numbers to forward to the chosen Representative.If you have any dispute it can only be solved by the Sub-Contractor [Vehicle Owner Operator] and yourselves.
6. Bond:
Your pre-paid bond cannot be used towards your cash fee due prior to departure. Otherwise, we hold no damage security bond.
6. a Bond Payment Information:
BOND PAYMENT to secure your Vehicle
As discussed, we have tentatively reserved your booking, which places you under no obligation until we receive your bond which is now due.Remember: Its first come first served due to the demand – the sooner the bond the sooner the guaranteed booking.Below are details on how to secure your booking and get the deposit to us.To confirm and secure your booking please pay the requested deposit & bond amount and add your booking number or name as a narration with your payment.Payment Options: Bond / Advance PaymentDirect Transfer
Check your Nightcruiser Booking email for all the details
Credit/Debit Card
Please call 0427553340 to make a payment over the phone anytime.
Payments made by Credit Card incur an additional 2.9% Surcharge, the cost to us!
No Charge if you transfer direct. (see above details) Payments can be made via cash (in advance or on the night), Bank Transfer, bank deposit [sent receipt] (7 Days in Advance), Visa or MasterCard (No Amex) (over the phone).*Note the deposit/bond will be refunded in cash at the end of your tour unless alternative methods are made. [All details in your Nightcruiser Booking email]
7. Damage Inspection prior to Departure:
We suggest that when you initially board and pay your fee due, prior to your guests boarding, you also inspect the vehicle for any damage prior to departure. That way there will be no dispute as to when the damage occurred.
8. After 12 midnight Charters:
We and our Representative reserve the right to full payment including the bond in advance for any charters starting after 12 midnight.
9. Payment due. Full Amount Due Prior to Boarding:
As per the agreement, is to be paid in cash, (unless otherwise arranged in advance. No cheque accepted unless first cleared and 5 working days is needed to have them cleared) before boarding and departure in full to the driver by the person who is responsible for the charter. Cruiser Captains do not carry any change.
10. Collection of Monies:
Under no circumstances is it the responsibility of the Driver to collect individual passenger money, should you be collecting from your guests towards the costs.
11. Arrival Cancellation:
If a chartered vehicle arrives at the pickup point and the responsible client does not wish to go ahead, for whatever reason, the total charge for the charter is still due, less anticipated fuel costs not used, by negotiations with depot operations manager at the time.
12. The responsibility for Guests Actions:
As the hirer of the chartered vehicle, you are responsible for your guest’s actions. All Drivers are within their legal rights to evict any or all persons at any time if they are causing a disturbance, deemed to be acting in a manner that could cause the vehicle to have an accident, causing unruly behaviour, are heavily intoxicated or insist on consuming alcohol on board.
13. You are Responsible:
The vehicle/s will not carry any person from your party unless you, the responsible hirer, is on board. We will keep the bond until such time as your guests have departed the vehicle/s at the end of the charter. If you will not travel with the charter you must allocate and nominate an adult to take your place to fully accept the responsibility and the booking must be in their name.
14. Teen Fun Bus and Kids Party Bus Tours Adult Supervision:
Suitable Adult supervision must be provided as instructed by the Nightcruiser Crew. The number of adults is dependent on the number of passengers. The driver can not supervise any group other than carrying out his responsibility under the Transport Act.
15. Liability:
All reasonable precautions, safety and due care will be taken, however in the case of sickness, accident or injury by any passenger, Show World Corporation Pty. Ltd. trading as Nightcruiser and the appointed Representative take no responsibility for the costs or actions taken against them, while at all times ensuring the best possible care and attention.
16. Travel Insurance:
We recommend, if thought necessary by you and passengers to protect against sickness, medical expenses, ambulance transport, loss of earnings, accident and/or unforeseen circumstances. They do so at their own expense and this should be pointed out in advance by the charterer to their guests.
17. Sub-contracted out:
Nightcruiser sub-contract out its tours and charters to various Sub-Contractors and that you agree to this service. All subcontractors have agreed to provide the licensed out service to Nightcruiser’s strict company policy.
18. Late Arrival, Delays, Breakdown or Sub-contracted out:
Be assured that we always do our utmost to provide the service booked, arrive on time, even arrive in advance at times. However, if delays occur due to mechanical failure, traffic conditions, sickness, provision of a sub-contracted vehicle instead of a Nightcruiser Party Bus or without Nightcruiser livery or any other cause, you agree not to make any claim against us.
If there is an unforeseen circumstance before or during the Booking, the Sub-Contractor will provide a substitute vehicle.
The substitute vehicle or other mode of transportation does not have to be the same standard as the original vehicle booked.
An unforeseen circumstance includes but is not restricted to:
Mechanical breakdown [e.g. Before the date or during the day of service];
Traffic congestion;
Natural Disaster
A road traffic accident; or any other
19. All of the agreed itinerary/schedule needs to be maintained:
Times or venues cannot be changed during the agreed tour as venues have accepted bookings for the time booked and may not grant access if late arrival.
20. Loss of Bond:
If changes to the schedule made and non-arrival at the booked venue. Venues are booked for and on your behalf as an additional courtesy service by the Nightcruiser Crew. Venues hold the time slot free so we don’t get turned away at arrival. You must agree to maintain to the agreed tour schedule and it can not be changed during the tour. You will lose your bond automatically as venues; especially Wineries will make financial loss claims against Nightcruiser Party Bus Tours. If the claim is greater than your bond, we will reclaim any additional charges from you, to which you agree.
21. We Can Not Accept Responsibility:
If Venues, Police / Council Rangers/Parking Inspectors ask us to move on without allowing disembarkation. As we always comply with laws, you agree not to make any claim against Westwide Corridor Coaches Pty. Ltd. [Perth, WA. Nightcruiser Licensee] and or Nightcruiser and or Show World Corporation Pty. Ltd. trading as Nightcruiser, as this is out of our control.
22. Free booked VIP entry:
Deals and all other arrangements are obtained on behalf of you and your guest’s as a complimentary additional service by the Nightcruiser Crew. These provisions are provided directly by the Venues and are out of our control. We can not offer any guarantees or entertain any comebacks if what we have arranged is not provided. You agree not to make any claims against Westwide Corridor Coaches Pty. Ltd. [“Perth, WA. Nightcruiser Licensee”] and or Show World Corporation Pty. Ltd. trading as Nightcruiser. Some Venues require additional entry fees and have strict dress codes and once reached their patron limits can not allow additional patron in by law. Additional entry fees might apply.
23. Wine, Beer and Spirit tasting Disclaimer:
All Wineries, Breweries and Distilleries could charge a tasting fee which is not included in the Nightcruiser Charges. The venues request that you collect the fees from your guests and pay them in one lump sum.
24. Non Entry to Venues:
If Authorities change the trading hours or conditions of entry or deals to a venue for whatever reason, you agree not to make any claim against the Perth, WA. Nightcruiser Licensee, as it is not within our powers to demand deals or entry. It is up to the client to check with the venue in advance for any change.25. Time loss:
Or any personal expenses, entry fees incurred as a result of delays, alteration or curtailment of any charter, whether caused by mechanical defects, flooding, civil commotion, riots, terrorism, driver mistakes or any other cause, are the responsibility of the Charterer. We always try our hardest to maintain all schedules and understand the importance. If additional expense is incurred for taxis or other transport you agree not to make a claim against us.
26. Sensible Alcohol Consumption:
Alcohol is permitted on board on a BYO Basis.
STRICTLY NO Red Wine or Glass.
A Reminder, venues reserve the right to refuse entry into venues and we highly discourage excess drinking.
Food is STRICTLY not permitted on board.
Nightcruisers Sub-Contactors and or “Nightcruiser” encourages sensible alcohol consumption on licensed premises and therefore, if any passengers are deemed too intoxicated or causing a disturbance they can be asked to leave the vehicle/tour and if given the option to travel home by taxi or other means do so at their own expense.
27. Keep inside at all times
It is illegal to throw any items out of the window and or have hand, arms, heads or bodies handing out of the windows.
This includes plastic drink bottles or cans.
28. Bus/Vehicle Groups or Charters:
BYO is permitted on the vehicle and at the discretion of the Representative.
No glass, including bottles or glasses, on the Bus.
29. Street Drinking:
It is an offence for a person to consume liquor on any road, park or reserve within the boundaries of the metropolitan area or of a town or townsite, whether on foot or in a vehicle. Minimum Penalty: $200, Maximum Penalty: $1000+
30. Passenger Property Loss:
All property and valuables remain the responsibility of their owners. Drivers are not permitted under strict company policy to store, look after passengers’ goods or clothing or hold the property for Safe Keeping. Nightcruiser or their Representative cannot take responsibility for items left on vehicles and or are lost or stolen.
If any property is found deemed lost, we hold it at the Depot after entering it into a Lost Register.
We will not be liable or will not pay for damage to property or clothing which belongs to any person in vehicles including trailer.
We take no responsibility for the lost property while waiting collection.
30a. Electronic devices disclaimer [iPhone, iPods and other devices]:
Nightcruiser and its Sub-Contractors encourages the use of Electronic Devices, Laptops, Tablet PCs, iPhone, iPad, iPod and Smartphones for the purpose to allow passengers to bring their own music.
Nightcruiser or its Sub-Contractors cannot accept any responsibility for such electronic devices if damaged, lost whilst on the vehicles or damaged electronically.
At no stage must they be left unattended with the Sub-Contractor Driver, Chauffeur or Nightcruiser Captains at any time.
All Charterers must advise their guests of this fact and agree to do so. Any connection leads required should be brought along by Charterers.
31. Soiled and or damaged Clothing:
We have a regular routine cleaning program in place; however, we ask you and your guests to check seats prior to use as we will not accept responsibility for any soiled, damaged or torn clothing resulting from seats, the interior or exterior of the vehicles.
32. Photo IDs:
Are imperative for all patrons entering licensed premises. It’s their responsibility to have them available. Some venues now require 2 ID’s.
33. Under Age:
Persons taking responsibility for these terms and conditions must be of legal age, 18 years and over. If any passengers are found to be underage on alcohol-related tours, they will need to make their own way home at their own expense and can not stay on board with the Nightcruiser during the duration of the organised total schedule.
34. Conduct Code is Simple:
“Nightcruiser” and its Representatives operates under its own strict Code of Conduct and any fighting, rioting, vandalism, unruly and abusive behaviour/language in or outside vehicles, in public or venues, damage to personal property, passengers or property of the Nightcruiser / Vehicle will result in the immediate termination of a tour/charter and withdrawal of services. Nightcruiser Party Bus Tours are foundation members of various Accords and strictly abides by these codes.
Nightcruiser is a foundation member of the Nightclub Tours Operators of Australia, Gold member of the Party Bus Association of Australia and their code of conduct.
35. Vehicle Damage:
Where the vehicle is damaged by you or your guests, or left in an unpleasant condition (e.g. Vomit), the vehicle may be withdrawn immediately, and if deemed necessary, all bond may be kept. If you or your guests cause excessive damage, Nightcruiser and or its Representatives will take action to recover all costs incurred. Vomit will incur an automatic $50 disinfection charge and or loss of Bond.
36. Breaking of Emergency Windows:
Back Window, Roof Emergency Exit vents, Middle or Front doors without an emergency will incur an automatic replacement cost, plus new signage charge. Total approx. $550.00 depending on damage.
36a. Transport regulations:
Replacement only by licensed tradesmen.
37. Fire Extinguisher and First Aid Kits:
If abused by passengers they will need to be replaced and charged to Client.
38. Venue Dress Standards and behaviour rules:
It is the individuals’ responsibility to make sure they adhere to venues dress codes and behaviour rules.
39. Musical Requests:
Clients are welcome to bring own CDs and iPhones, iPods or other devices to play their own music at their own risk. Suitable connection cords should also be supplied. Licensee carries music copyright licenses and is a member of APRA and PPCA
40. Power Sound System:
Amplifiers and Speakers are checked prior to departure from our depot, should they fail during the tour you agree not to make any claim against us. We will endeavour the repair or replace during your tour but feel the continuation of tour/transport is paramount.
41. Weather:
Weather Conditions can not be used as a reason to cancel Nightcruiser services
42. Payments:
Bond payments must be received in advance before we confirm your booking. Payments for the Job must be made upon arrival in cash prior to service allowing you to collect from your guests.
All payments can be made in advance via:
1.Visa or MasterCard (No Amex) (over the phone -0427 553340).
2. Pay anybody Bank Transfer.
3. Direct over the counter bank deposit or
“Last minute” guests are more than welcome and the Crew will provide you with the different payment options.
Electronic transfers carry no charge and must reach us by the due date. Payments made by Credit Card incur a small additional 2.9% Surcharge as to what we are charged.
43. Price change and Money due:
You can not change the price agreed to prior to the arrival of the service. If you experience fewer passengers turning up it is your responsibility to make up the difference or increase the per head basis you collect. The bond can at times be used towards payment if authorised by Operations Manager of Representative, but will not be refunded or cannot be claimed at a later time.
44. Covid-19
It is the responsibility of the Hirer to ensure all government laws, signage displayed, requests by the Driver or Company and all procedures related to Covid-19 are adhered to. The Driver and Company reserve the right to refuse entry or terminate a charter if any passengers are exhibiting symptoms associated with COVID-19 and will not be liable for any costs associated with this.
We will require a passenger manifest with each passenger’s full name and contact number prior to your departure in writing.
Where we have transported a passenger who becomes infected with Covid-19, the Hirer is responsible for notifying the Company immediately.
The above Terms and Conditions still apply, however, our cancellation policy will differ due to COVID-19 related matters.
45. COVID POLICY
Nightcruiser Party Buses and our Sub-Contractors [Suppliers] endeavour to follow the safety guidelines as set by the AU Government for the various COVID-19 Levels.
- If the region where the event is booked is in lockdown level 3 or 4 and we (Nightcruiser Party Buses and the Supplier) cannot provide the event as planned due to the level restrictions, where possible, the event will be postponed to a future date agreeable with all parties. This way we are protecting all the businesses involved and the work that everyone has put into planning your event to date.
- Should you not agree with the rescheduling you then decide to cancel, we will offer a full refund of your bond where our Sub-Contactor [Supplier’s] COVID policy allows but your deposit is non-refundable as stated at the interim in your booking email.
- If the region where the event is booked is in level 1 or 2 – the event can go ahead [unless there are capacity issues due to COVID restrictions], it will go ahead as originally planned. Please refer to our normal cancelation rules. No refunds are given should the number of guests have dropped due to some choosing not to attend due to COVID or their region being in lockdown. Where possible, we can look at postponing your event, however as stated in your booking email your deposit is lost if cancelling.
Postponement Terms
- Pending the Sub-Contractor [Supplier’s] postponement terms which are normally either allowed up to 3 or 6 months from the booked event date, we will reschedule your event for a date that will suit both you and the affected Sub-Contractor [Supplier].
- Please note that if funds have been forwarded to the Sub-Contractor [Supplier] already in terms of a bond, deposit or final payment and for any reason, in the postponement time frame the supplier goes into receivership, Nightcruiser Party Buses is not liable and those funds can’t be claimed back through Show World Corporation Pty. Ltd. trading as Nightcruiser Party Buses.
For your event to go ahead, Nightcruiser Party Buses would have to book another Sub-Contractor [Supplier] and establish a new Booking with new costs stated via a booking email.
- We are happy to postpone the event wherever possible however it could occur an admin fee. This will apply each time you change the date.
46. LIMITED LIABILITY Nightcruiser [Agent]
46.1 If a liquidator, trustee, receiver, administrator, administrative receiver or similar officer is appointed over the Sub-Contactor [Supplier] and if your [Buyer] deposits, bonds, job fees have been forwarded to the Sub-Contactor [Supplier] you agree not to claim any monies paid to us. They need to be claimed from the Sub-Contractor [Supplier].
46.2 You [Buyer] agree not to claim any damages against us, caused out of the consequence of the Sub-Contractor’s actions, not providing the services or refunding any funds, agreed not to claim against us [Agent]
46.2 You agree not to claim any damages that might have been caused due to any loss of the Sub-Contractor’s action.
47. FORCE MAJEURE
47.1 The Agent reserves the right to defer the date of delivery or to terminate the Relevant Obligations or alter the Services ordered by the Buyer (without liability to the Buyer) if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of the Agent including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, provided that, if the event in question continues for a continuous period in excess of 80 Business Days, the Buyer shall be entitled to give notice in writing to the Agent to terminate the Relevant Obligations.
48. CANCELLATIONS DUE TO GOVERNMENT-MANDATED SHUTDOWN
In the event of a cancellation due to a government-mandated shutdown, you can change the date of your tour (provided it’s within 12 months) with the
following condition: Money that we have paid to venues to secure your booking and tasting MAY OR MAY NOT BE RECOVERABLE. This will depend on the venues’ policies and it is beyond our control.
We also cannot guarantee that the venue will be able to accommodate you at a later date.
We do NOT offer refunds in the event of a government-mandated shutdown.
49. ADDITIONAL CHARGES
We reserve the right to apply additional charges due to suddenly increased fuel costs and extra if your agreed schedule does overtime as stated in your tentative or confirmed booking email.
ADDITIONAL TERMS AND CONDITIONS FOR SUB-CONTRACTOR NO. 1
$200 bond payable to secure the vehicle for use with your booking.
Vehicle and booking will not be secured for your tour until the bond is received, and therefore first come first served due to the demand for Nightcruiser Party Bus Tours.
Bond is refundable on a separate occasion, providing there is no damage on or to the bus.
Bond is not refundable if the Terms and Conditions below are not adhered to.
No glass, including bottles or glasses, permitted on the Bus.
Smoking is not permitted on the bus.
Disruptive, violent or abusive behaviour or sexual abuse of any kind towards the staff or other passengers will not be tolerated.
The Party Bus reserves the right to terminate your travel at any time if this occurs.
We as the party bus hold no responsibility for passengers being refused entry into a licensed premise, due to Intoxication or any other anti-social behaviour, either inside or outside, any establishment.
The Organizer will be held responsible for any damage caused to the bus, either inside or out, and will be liable for all costs exceeding the bond amount.
If you are not at the pickup point at the time provided you will forfeit your travel.
(No refund will be given).
If you cancel your booking your bond is not refundable for any reason.
We as the party bus holders are not liable for any person who may injure themselves on and/or outside any of our buses.
ADDITIONAL TERMS AND CONDITIONS FOR SUB-CONTRACTOR NO. 2
Term & Conditions of Hire
Missing or Damaged Equipment or fittings to the vehicle:
If there is any deliberate or malicious damage done to the vehicle, then the repair will be quoted at a cost with an additional administration fee charged by the Sub-Contractor
Repairs to Vehicle:
Any repairs that are required will be appropriately quoted by a qualified repairer, Which will be determined by the Sub-Contactor’s company.
The Hirer/ee whose credit card is used for the booking will have that Credit Card charged for any damages or other chargeable offences (no shows, outstanding balances, cancellations to name a few)
Cleaning Fee:
Any additional cleaning fees due to inappropriate or irrational behaviour will be charged at a flat rate of $300. (This includes Carpet/Curtain steam clean and wash-down inside vehicle.)
Payment Details:
A credit card must be on file at the time of booking before a finalised booking can commence. The balance is due on the day of hire, or prior to hiring, unless pre-arranged with management.
The Responsibility of the Hirer:
The hirer accepts that him or her and their entire party comes aboard the Sub-Contractor’s at their own risk and the Sub-Contractor and Nightcruiser and affiliates accepts absolutely no responsibility and/or liability of any person/s wellbeing and physical state whilst on board, and the hirer or his/her delegate must agree to do everything in his/her power to help minimize the likelihood of accidents occurring such as keeping patrons seated to prevent slipping/falling or other such accidents/incidents. The Sub-Contractor and Nightcruiser will take all reasonable care to make sure its patrons arrive safely at their destination.
The Hirer shall be solely and fully liable and responsible for the behaviour and well-being of all passengers and shall be primarily responsible for any damage caused to the vehicle whatsoever.
The hirer shall be fully responsible and liable for any damage caused both inside and outside the vehicle by the hirer or a member of his or her party. This includes irrational behaviour resulting in damage to the vehicle or its contents by a third party. The hirer must fully agree to be held liable for the retail cost of any repair as a consequence of any damage caused. The hirer further agrees that the company may at its entire discretion determine the repairer that will fix the damage to the vehicle. In addition, the hirer shall be responsible for payment of a fixed rate, which shall be determined by the Sub-Contractor’s company, at its sole discretion for the period during which the vehicle cannot be used as a consequence of said damage and repairs. That notwithstanding, the hirer shall also be responsible for any further losses which are incurred as a result of lost bookings. The hirer holds the company, its agents or employees harmless from any liability for any personal or material damages arising from the conduct of his or her party.
The Sub-Contractor’s company, its agents or employees and Nightcruiser shall not be held liable or responsible for any articles left in the vehicle and the hirer specifically indemnifies the company, its agents or employees from any such responsibility and undertakes to advise all other persons in his or her party.
The consumption of food is not permitted in any of the vehicles unless specific agreement has been made to the contrary at the time of the booking and agreed in writing. Where complimentary drinks are supplied by the Sub-Contractor, these must be consumed in the vehicle and may not be removed for any reason whatsoever. In the event that drinks are removed, then the company may at its discretion, recover the replacement cost from the hirer. Where food is supplied for any reason by the Sub-Contractor, the company will at all cost ensure that the food is fit for consumption, but will under no circumstances be liable for any sickness/injury as a direct result from this supply, it is at a “at your own risk” type of basis.
Any abuse or misuse of equipment e.g. microphones and remotes will result in the use of such items and service being terminated immediately. This includes swearing into microphones, shouting abuse, and or directing abuse from the vehicle so it can be heard outside. This and any other behaviour deemed to be inappropriate by the sole discretion of the chauffeur will result in loss of service immediately. This includes refusal of entry into any venues due to intoxication levels or any other reason and the Sub-Contractor, can and will cease service immediately if deemed necessary.
As stated below, the Sub-Contractor can and will recover any money for loss of property that is provided in the bus/limousine. This includes, but is not limited to; glassware, cushions, bar equipment, DVD’s, CD’s, TV’s, Curtains.
The hirer accepts the fact that there is to be a no smoking policy in the vehicle at all times. This is in accordance with the Bus Accreditation rules and regulations policy. The company does not permit the consumption of illicit drugs whilst in the vehicle. Failure to comply may result in the termination of hire.
Irresponsible behaviour that causes damage to the vehicle or endangers the safety of the other passengers will not be condoned. This includes, but is not restricted to; sitting on the exterior of the vehicle, hanging out of the windows, opening the curtains and making rude or inappropriate gestures to the outside public, shouting abuse, rudeness or intolerance with the chauffeur, arguing with the chauffeur, misuse of the equipment, fixtures or consumables in the vehicle and willful damage to the interior generally.
Also, the opening of the emergency hatch is forbidden. This is for emergencies only, and fines will apply if not adhered to. Such behaviour may, at the discretion of the chauffeur, and the Sub-Contractor, result in the immediate termination of the hire without compensation. In addition, the hirer shall be held liable and responsible for any loss, howsoever caused, by the behaviour of his or her party.
The hirer accepts that the DVD, CD and all other equipment is provided as a courtesy. In the event that the equipment fitted to the vehicle malfunctions prior to or during the hire, the Sub-Contactor accepts no liability whatsoever and no compensation shall be provided, nor will the company provide a refund. In the event that a vehicle is involved in an accident or suffers from a mechanical failure, or is no longer safe to drive, then the company shall make alternative arrangements to get the hirer and his or her party to their destination. The company may at its entire discretion determine the method of onward travel and has the right to cease any onward travel if necessary. The hirer specifically accepts that the hire is based on the best endeavours of the Sub-Contractor, and it will do anything in its power to assist where appropriate. There can be no specific guarantees in terms of time, the reliability of the vehicle and events out of the direct control of the chauffeur or the company.
Alcohol may not be consumed by passengers under the age of 18 years. It is the law, and the Sub-Contractor and Nightcruiser will not allow any underage drinking.
The Hirer accepts photos may be taken of his/her event and used for marketing purposes or any other purpose the company see fit and Sub-Contactor carries no liability for any photos released from those events.
On-board Entertainment
If at any time, male or female entertainment (show girls, strippers, waiters/es or any other form as listed by us) has been hired to be on board the bus during an event, it is the responsibility of the hirer and his/her party to act appropriately in accordance with their own specific rules of engagement and any inappropriate behavior will be dealt with by the Chauffeur at the time, the Sub-Contractor takes no responsibility or liability for any injury or action caused to the third party entertainment hired or any other persons on board at the time of hire and by agreeing to these terms and conditions both the hirer and the third party body being hired will totally indemnify the Sub-Contrator or any negligence or malpractices.
Refund Policy:
To make a reservation the hirer is required to supply a Credit Card on file, photograph proof of Card may be required for legality reasons – unless there has been a prior arrangement made with management.
The outstanding monies can be paid on the night and none of the deposits made to make a booking are refundable
Photo ID will be used to identify the hirer on the night. These Terms and conditions apply to the person/people hiring the vehicle unless otherwise stated.
Term & Conditions of Hire
The hiring of Sub-Contractor: Missing or Damaged Equipment or fittings to the vehicle: If there is any deliberate or malicious damage done to the vehicle, then the repair will be quoted at a cost with an additional administration fee charged by the Sub-Contractor.
Repairs to Vehicle:
Any repairs that are required will be appropriately quoted by a qualified repairer, Which will be determined by the company. The Hirer/ee whose credit card is used for the booking will have that Credit Card charged for any damages or other chargeable offences (no shows, outstanding balances, cancellations to name a few)
Cleaning Fee:
Any additional cleaning fees due to inappropriate or irrational behaviour will be charged to the credit card used for booking. (This includes Seats/walls and wash down inside vehicle.)
Payment Details:
A credit card must be on file at the time of booking before finalised booking can commence. The full amount or remaining balance is due on the day of hire, or prior to hire unless pre-arranged with management. All details will be shown in your tentative booking email from Nightcruiser.
The Responsibility of the Hirer:
The hirer accepts that him or her and their entire party comes aboard “The Sub-Contractor” at their own risk and “The Sub-Contractor and Nightcruiser” and its affiliates accepts absolutely no responsibility and/or liability of any person/s wellbeing and physical state whilst on board, and the hirer or his/her delegate must agree to do everything in his/her power to help minimise the likelihood of accidents occurring such as keeping patrons seated to prevent slipping/falling or other such accidents/incidents. “The Sub-Contractor” will take all reasonable care to make sure its patrons arrive safely at their destination.
The hirer shall be solely and fully liable and responsible for the behaviour and wellbeing of all passengers and shall be primarily responsible for any damage caused to the vehicle whatsoever.
The hirer shall be fully responsible and liable for any damage caused both inside and outside the vehicle by the hirer or a member of his or her party. This includes irrational behaviour resulting in damage to the vehicle or its contents by a third party. The hirer must fully agree to be held liable for the retail cost of any repair as a consequence of any damage caused. The hirer further agrees that the company may at its entire discretion determine the repairer that will fix the damage to the vehicle. In addition, the hirer shall be responsible for payment of a fixed rate, which shall be determined by the company, at its sole discretion for the period during which the vehicle cannot be used as a consequence of said damage and repairs. That notwithstanding, the hirer shall also be responsible for any further losses which are incurred as a result of lost bookings. The hirer holds the company, its agents or employees harmless of any liability for any personal or material damages arising from the conduct of his or her party.
The company, its agents or employees shall not be held liable or responsible for any articles left in the vehicle and the hirer specifically indemnifies the company, its agents or employees from any such responsibility and undertakes to advise all other persons in his or her party.
The consumption of food is not permitted in any of the vehicles unless a specific agreement has been made to the contrary at the time of the booking and agreed in writing. Where complimentary drinks are supplied by the Sub-Contactor, these must be consumed in the vehicle and may not be removed for any reason whatsoever. In the event that drinks are removed, then the company may at its discretion, recover the replacement cost from the hirer. Where food is supplied for any reason by “The Sub-Contractor” the company will at all cost ensure that the food is fit for consumption, but will under no circumstances be liable for any sickness/injury as a direct result from this supply, it is at an “at your own risk” type of basis.
Any abuse or misuse of equipment e.g. microphones and remotes will result in the use of such items and service being terminated immediately. This includes swearing into microphones, shouting abuse, and or directing abuse from the vehicle so it can be heard outside. This and any other behaviour deemed to be inappropriate by the sole discretion of the chauffeur will result in loss of service immediately. This includes refusal of entry into any venues due to intoxication levels or any other reason and the Sub-Contractor, can and will cease service immediately if deemed necessary.
As stated below, “The Sub-Contractor” can and will recover any money for loss of property that is provided in the bus/limousine. This includes, but is not limited to; glassware, bar equipment, TVs, window tint.
The hirer accepts the fact that there is to be a No Smoking policy in the vehicle at all times. This is in accordance with the Bus Accreditation rules and regulations policy. The company does not permit the consumption of illicit drugs whilst in the vehicle. Failure to comply may result in the termination of hire.
Irresponsible behaviour that causes damage to the vehicle or endangers the safety of the other passengers will not be condoned. This includes, but is not restricted to; sitting on the exterior of the vehicle, hanging out of the windows, opening the curtains and making rude or inappropriate gestures to the outside public, shouting abuse, rudeness or intolerance with the chauffeur, arguing with the chauffeur, misuse of the equipment, fixtures or consumables in the vehicle and wilful damage to the interior generally. Also, the opening of the emergency hatch is forbidden. This is for emergencies only, and fines will apply if not adhered to. Such behaviour may, at the discretion of the chauffeur, and the Sub-Contractor, result in the immediate termination of the hire without compensation. In addition, the hirer shall be held liable and responsible for any loss, howsoever caused, by the behaviour of his or her party.
The hirer accepts that all equipment is provided as a courtesy. In the event that the equipment fitted to the vehicle malfunctions prior to or during the hire, “The Sub-Contractor” accepts no liability whatsoever and no compensation shall be provided, nor will the company provide a refund. In the event that a vehicle is involved in an accident or suffers from mechanical failure, or is no longer safe to drive, then the company shall make alternative arrangements to get the hirer and his or her party to their destination. The company may at its entire discretion determine the method of onward travel and has the right to cease any onward travel if necessary. The hirer specifically accepts that the hire is based on the best endeavours of “The Sub-Contractor”, and it will do anything in its power to assist where appropriate. There can be no specific guarantees in terms of time, reliability of the vehicle and events out of the direct control of the chauffeur or the company.
Alcohol may not be consumed by passengers under the age of 18 years. It is the law, and “The Sub-Contractor” will not allow any underage drinking. The Hirer accepts photos may be taken of his/her event and used for marketing purposes or any other purpose the company see fit and Pull Up VIP carries no liability for any photos released from those events.
On-board Entertainment
If at any time, male or female entertainment (showgirls, strippers, waiters/es or any other form as listed by us) has been hired to be on board the bus during an event, it is the responsibility of the hirer and his/her party to act appropriately in accordance with their own specific rules of engagement and any inappropriate behaviour will be dealt with by the Chauffeur at the time, The Sub-Contractor takes no responsibility or liability for any injury or action caused to the third party entertainment hired or any other persons on board at the time of hire and by signing this agreement both the hirer and the third party body being hired will totally indemnify Pull Up VIP for any negligence or malpractices.
Refund Policy:
To make a reservation the hirer is required to supply a Credit Card on file, photograph proof of Card may be required for legality reasons – unless there has been a prior arrangement made with management.
The outstanding monies can be paid on the night and none of the deposits made to make a booking are refundable, any cancellations to booking or “no shows” will be charged in full to the credit card supplied at the time of booking
Photo ID will be used to identify the hirer on the night. These Terms and conditions apply to the person/people hiring the vehicle unless otherwise stated.
ADDITIONAL TERMS AND CONDITIONS FOR SUB-CONTRACTOR NO. 4
Party Boat Terms and Conditions
COVID-19
The Sub-Contractor is following the strict government guidelines to avoid Covid-19. As this is a continuous evolving situation we are reassessing our cruise offerings and procedures on a weekly basis. We are continuing with our strict hygiene and cleanliness on board. Yours and our staffs safety is our number one priority.
* Changes to your booking may occur.
Departure Info:
Please arrive 30 minutes prior to departure and please state if you are travelling with another booking. The Wharf Mooloolaba 123 Parign Parade Mooloolaba,
Departure point is next to The Booking Box office at the white umbrellas.
Meet at the top of the ramp The skipper will greet you prior to boarding our vessel Important:
While we always endeavour to take you on your preferred date, if we don’t have the required minimum numbers on the day we will call you to reschedule_ or where another date is not possible, refund your booking in full.
Weather conditions:
This activity will normally operate in all but exceptional weather conditions, Conditions such as fog, mist
drizzle, showers. rain, sleet and ‘,..rindy conditions do not affect normal operation of our cruises.
However, we will not go if the weather forecast predicts gale force winds, hail or severe storms, as your safety is our
priority.
Cancellation Policy for Regular bookings:
* Cancellation less than 24 hours prior to departure date and time or no-show: 100% of the total amount (no refund).
* Cancellation less than 48 hours prior to departure date and time: 25% of the total amount (75% refund).
* Cancellation more than 48 hours prior to departure date and lime: 15% of the total amount (administration fee).
Cancellation Policy for Private cruises and functions:
* A 25% deposit is required to secure your booking. This is non-refundable.
* Final numbers & full payment are required 7 days before your cruise.
We reserve the light to cancel tours & vary itineraries: and amend fares and days of operation.
A full refund is made payable under those circumstances or the tour is rescheduled.
ADDITIONAL TERMS AND CONDITIONS FOR SUB-CONTRACTOR NO. 5
Party Boat Terms and Conditions
TERMS & CONDITIONS
1) These Terms and Conditions set out the terms on which you (on behalf of yourself and any person on whose behalf you are booking, together “you” or “your”) book through and travel on any cruise operated by the Party Boat (referred to as “we”, “us” and “our” below). These Terms and Conditions constitute the agreement between you and us.
2) At the time of booking a cruise, you must pay for it in full. Once booked and paid for, all cruise tickets are 100% non-refundable but may be transferred at our discretion. Any requests to transfer a booking to another date or time must be made 72 hours prior to the cruise time, are subject to availability in the class and any promotional price of your booking. If in our discretion we agree to any transfers to a different class or promotional price, you must pay the difference between the original booked price and the price of any transferred booking. No agreement will arise between you and us until we have received payment at the time of booking in accordance with this clause. All group bookings and private charters require a 25% non-refundable deposit in order to confirm the booking and full payment and confirmation is required 1 week prior to the cruise date.
3) All cruise fares are quoted in Australian Dollars and include Australian Goods and Services Tax.
4) We reserve the right, if we consider necessary (for example, due to mechanical breakdown, for safety reasons or weather conditions), to substitute vessels without notice (including any vessels of a third party), deviate from a vessel’s advertised route, change any menu, service, schedule, program, performance or cruise fare. We will endeavour to provide a similar quality vessel, route, menu, service, schedule, program, performance or cruise fare (as the case may be) in these circumstances. In such circumstances, we will not be liable for your direct or indirect loss, or to refund any fares or portions of fares, nor will we be liable for any other damage, loss, expense, loss of time, disappointment, inconvenience, or any other consequential loss suffered by you.
5) We will make every effort to cater for your special dietary requirements and allergies if requested and confirmed in your booking email. If you have any special dietary requirements please inform our reservation staff upon placing your booking. However, we cannot guarantee that certain products will not be in our food, and we explicitly accept no liability. For serious food allergies you must make your own decisions on selecting meals. Our staff’s comments are only to assist you in making an informed decision. In exceptional circumstances, with our prior written consent you (or one of your guests) may bring your own meal.
6) Our cruises operate on busy waterways and are subject to the risks and perils of cruising on such waterways including loss, damage and injury arising out of or in connection with changing tidal and weather conditions and the navigation of other craft. To the extent permissible by law, we will not be responsible in tort, contract or otherwise for any loss or damage arising out of injury or death sustained by you or any other passenger, howsoever arising and whether or not arising as a result of our negligence or failure to render due care and skill. You enter into this agreement and book and travel on our cruises at your own risk. If however any guarantees, terms, conditions or warranties are implied into this agreement by any law of the Commonwealth or Queensland, the exclusion of which would contravene that law or cause part or all of this clause to be void, then to the extent permissible by law:
(a) We exclude all other guarantees, terms, conditions and warranties; and
(b) Our liability for breach of such guarantee, term, condition or warranty is limited to the supply of the relevant cruise again or the cost of re-supplying the cruise.
7) We exclude all liability for any loss or damage to clothing or personal items/belongings howsoever arising and whether or not our liability arises in tort, contract or otherwise.
8) We may contract or arrange for third parties to provide the whole or part of the cruise and any related services to you. You must not bring any claims or actions against such third parties. If you bring such a claim or action in breach of this agreement, you agree to indemnify us and the person against whom the claim or action is made against the consequences of that claim or action. You agree that in entering into this agreement, we are acting as the agent of and trustee for each of our employees, officers, agents and subcontractors, and each of these persons is deemed to be a party to the contract for the purpose of entitling each of them to enforce, have the benefit of and rely upon these Terms and Conditions.
9) Australian and QLD law requires you to be 18 years or over to be served alcoholic beverages. At no time will any person exhibiting the following, be admitted onto, or served alcohol on the vessel: is intoxicated (as per the RSA); is aggressive, quarrelsome or disorderly; is, or is suspected of being, under the influence or in possession of any illicit substance; is found soliciting from patrons or staff. We reserve the right to refuse admission / boarding to any passenger deemed to be in breach of QLD RSA guidelines, in this instance NO REFUND will be given in part or full.
10) This agreement is to be governed by and is to be construed in accordance with the laws in force in Queensland. Any action, claim, suit or proceeding arising out of or connected in any way with this agreement or the cruise will only be brought in the Courts of Queensland.
11) If any of these provisions are unenforceable, this shall not affect the enforceability of any other part of the provision or any other provision. In the event of inconsistency between these Terms and Conditions and any other terms, these Terms and Conditions will prevail to the extent of the inconsistency. No waiver or variation of this agreement will have binding effect unless such waiver or agreement is in writing and signed by us.
ADDITIONAL TERMS & CONDITIONS – Sub-Contractor No. 6
TERMS AND CONDITIONS OF HIRE – Limo Buses
Upon Securing your booking with a deposit/bond [check your Nightcruiser booking email] and or hiring our services, you are agreeing to these terms and conditions.
DEPOSIT/BOND
20 seat/ 19 seat/ 14 seat deposit/ bond $300 [Check your Nightcruiser Booking email]
To Confirm and Secure your booking a deposit/ bond amount within 24HRS. – If you can’t please let us know as your booking will not be confirmed. [All details in your Nightcruiser Booking Email]
We are flexible with this if you inform us.
Once paid please send through remittance/reference/ proof of payment.
BOOKINGS ARE NOT SECURE UNLESS DEPOSIT IS RECEIVED
The deposit/bond is separate to the bus hire payment and will be returned if after an inspection of the bus at the final drop off location,
providing our Terms & Conditions are met
PLEASE NOTE: If you have paid in full via bank transfer or credit card, please send through your bank details for your bond to be returned the week after the event providing our terms and conditions are met upon inspection of the bus. [ More in your Nightcruiser Booking email]
Our drivers do not carry cash if you have paid via this method.
All Deposits are non-refundable if you cancel for any reason.
CANCELLATIONS:
All deposits/bonds are non-refundable if the charter is cancelled for any reason.
If you cancel the service upon arrival of charter Full charter cost is due and payable.
If you cancel within 24 hours of the charter date – the full amount quoted is due immediately.
If you cancel within 7 days of charter 50% of total charter cost is due immediately.
If you cancel with more than 7 days’ notice – deposit/bond is non-refundable FOR ANY REASON.
All deposits (if cancelled) can be reused on another booking within 6 months of original date,
please note that a one-time transfer of date only after one date change bond is withheld.
PAYMENTS:
Bookings can be paid for in a number of options, we accept: Cash, Credit Card or Bank transfer as valid payment methods. [Check your Nightcruiser emails]
FOR ALL 20/ 19/ 14 seat Sub-Contractor bookings:
Where you are paying in cash for the charter – please ensure you have the full amount quoted collected and ready to give to the driver at the start of the charter.
Please understand the drivers do not carry change so have the corrected amount quoted.
All Invoices must be finalized before the hire commences.
The driver will only accept the full amount quoted and will not take individual payments from customers.
Bank transfer – if you choose to pay Via Transfer, the full quoted cost must be transferred 1 week prior to the date.
If this method is chosen bond will be transferred back electronically providing all T&C’s are met
Credit Card – if you choose to make full payment via CC this must be done 1-week prior [Check Nightcruiser Booking email]
Again, bonds will be transferred back electronically if paid via this method.
Full amount quoted due 1 week prior to booking date either via credit card or bank transfer. INTOXICATION:
If a passenger/s are found to be overly intoxicated and or causing issues to the public – they may be asked by the driver or a the Sub-Contactor representative to leave the bus and to source their own transport at their own cost. BUS BEHAVIOUR:
The Sub-Contactor likes to ensure that staff and drivers are able to enjoy a safe and fun environment without being subjected to rude, aggressive or dangerous behaviour from the client / his or her guest whilst in charter.
The driver has his/her legal right and duty to request a passenger/s to exit the vehicles under on of the following occasions:
Smoking/ Vaping on board
Passenger/s are rude/aggressive and or abusive
Passenger/s are and or have damaged party equipment or the Sub-Contractor’s Property.
Passenger/s Dancing on seats or climbing dance poles.
Any Physical fighting, unruly or abusive behaviour, damage to personal property, passengers’ property or property of the Sub-Contractor will result in Termination of charter and withdrawal of services. DAMAGES BOND:
Every Sub-Contractor charter requires a bond. Your deposit paid to secure your booking becomes your bond on the day of charter. [Full details in your Nightcruiser Booking email]
If all terms and conditions are adhered to, the bond is refundable in full after the event in a method determined by your payment option.
Your bond will be withheld/termination of charter in full if;
Vomit if found on any part of the vehicle this includes exterior
Bus is left in an unsatisfactory way – bottles, cans, rubbish etc
Damage to any part of the interior – the Sub-Contrator with take action to recover costs if required
Standing on seats/ shelves/ fittings
Excessive mess on floor
Damage to party equipment eg – lights/stereos etc
Emergency exits/hammers activated
Smoking/ Vaping
Unpleasant conditions – urine etc
Driver excessively distracted by passengers
Please understand that if any damages are caused to any public/private property by patrons on charter, The Sub-Contractor is within its rights to pass on details of the Hirer as you are responsible for your group.
The Sub-Contractor will not be held responsible for any costs or liability for any damages all liability remains with the hirer.
The Sub-Contractor accepts no liability for the actions of any other patron or member of the public for any loss or damage to any property or for injury or death caused to any patron.
The Hirer and the driver will inspect the bus after the charter is completed, if the bus is in good condition/clean and or no terms have been broken bond will be returned – you must sign the envelope provided by the driver.
If terms are broken the driver is within his/her rights to withhold the bond.
Our vehicles are inspected before, during and after the trip has ended. All financial liabilities of repairs or replacements will be the sole responsibility of the customer.
STANDING/DANCING:
Please understand that if you stand, you do so at your own risk.
It is recommended that whilst the vehicle is in motion that all passengers are seated
It is recommended where seat belts are provided that passengers should use them.
Please understand that if you suffer any type of injury while on our vehicles, The Sub-Contractor and Nightcruiser will not be held responsible.
All buses are equipped with first aid kits and a driver willing to help if required.
CAMERAS/CCTV:
All vehicles are equipped with video and recording devices. The footage recorded will and can be used in a court of law and footage will solely remain the property of The Sub-Contractor.
CLIENT RESPONSIBILITY:
The Hirer is solely responsible and liable for the actions and behaviours of all their passengers/s. if the Hirer is unwilling to control issue passengers/s the driver has the legal right and duty to ask passenger/s to exit the vehicle immediately and the tour/charter to continue without them. Failure to comply will result in termination of carter and no refund will be provided and or any expenses incurred by the passengers will not be reimbursed by The Sub-Contractor under any circumstances. By booking this service it is the clients responsibility to ensure all guests are aware of the terms and conditions.
The hirer will be asked to enforce these conditions upon the day of charter and if not being adhered to loss of bond and or termination of charter.
Please note: The hirer must nominate a responsible lead guest to count the number of passengers at each stop getting on and off the bus.
It is the lead guest and hirers responsibility to ensure that everyone in the group is accounted for and on the bus at each stop.
DEPARTURE TIME/OVER TIME/DESTINATION CHANGES:
All of The Sub-Contractor’s buses are booked for set time slots. If passenger’s fail to board within 15 minutes of the agreed time the bus will depart.
$50 per 15 min and $50 per half an hour after may be applied also.
If passenger’s fail to board while on tour the Client /lead guest will need to make the final decision upon if the bus departs within a max time frame of up to 15mins.
After this point the driver will need to depart and The Sub-Contractor will not be held responsible for passenger’s failing to load and depart at agreed time and it will be the passenger/s responsibility to source transportation at their own cost.
If a wine tour/pub crawl/transfer runs over time by more than 20 minutes The Sub-Contractor is within rights to withhold $150 on all party buses.
Please understand if you wish to change your drop off location from what originally was booked in you must do so 1 week prior to the booked event.
Please understand that on the day of charter if drop off location is changed; additional charges may apply.
BUS REQUESTS:
If you have requested a specific type of bus, we will try our best to provide this bus but unfortunately circumstances may arise that will prevent this from happening. In this case we will provide another similar bus.
All our buses have similar features and service.
If you have booked a 20-seater bus and numbers drop and you wish to request a smaller bus – if one is available we are happy to swap otherwise the full amount quoted for the agreed bus size will be due and payable
The Sub-Contractor reserves the right to allocate its buses to suit conditions. In some cases, 20 seater buses may complete 19 seater jobs at no extra cost and
The Sub-Contractor vehicles may be used as well for no extra cost.
PUB CRAWLS:
Please note: after you have paid your deposit your next thing you will need to do is choose the venues you and your group wish to attend.
Please note there are some venues we cannot drop directly out front of due to either traffic or council regulation, in this case the driver will drop you at the next closest spot.
Please ensure all passengers carry ID and are over the age of 18 as well as dressed to each venue’s dress code.
The Sub-Contractor will not take responsibility or provide any refund for patrons refused entry for any reason (over intoxicated/antisocial behavior/any other reason deem by the venue)
The Sub-Contractor will refuse to continue the Pub Crawl with these particular passenger/s
The Sub-Contractor accepts no liability for the actions of any other patron or member of the public for any loss or damage to any property or for injury or death caused to any patron.
PUB CRAWLS:
The Sub-Contractor is governed by local government laws and guidelines on all set down and pick up locations for pubs and clubs, please understand you may not be dropped in front of specific locations due to this.
The Sub-Contractor makes these bookings with agreed venues on our list on your behalf.
Any venues not on our list are required to be booked in by the hirer prior to the tour.
WINE TOURS:
Please note: after you have paid your deposit your next thing you will need to do is contact the venues you and your group wish to attend.
Once you have confirmed your venues and times please send your itinerary through to us so we can add to your booking.
Full payment will be required if the tour is cancelled due to failure to book venues.
Please understand that you as the hirer are responsible for your guests throughout the day.
If a group is refused entry to a venue The Sub-Contractor is within its rights to Terminate charter and return to initial pick up with no refunds and full monies paid.
Any fights/ anti-social behaviour on The Sub-Contractor Buses are not tolerated and the charter will be terminated.
If a venue askes the group to leave, the hirer must ensure all the group departs the venue asap.
Any damage/theft at any venues will be the responsibility of the hirer to provide information regarding if such incident arises
The Sub-Contractor is within its rights to pass on details of groups in question relating to any incidents and will not be held liable for any damages or theft caused by groups while on charter.
BREAK DOWNS/DELAYS:
The Sub-Contractor gives its advice on journey times in good faith and does not guarantee the completion of any journey in any specific time and will not be liable for loss or inconvenience
caused by the actual journey time (should any issues arise on route with passenger/s) Traffic, road works, previous group delays,
unpleasant conditions clean up, festival traffic and acts of nature are all points of which
may cause delay to planned pick up/drop off time.
Drivers will do their best to inform clients of any possible delays. The Sub-Contractor will not be held Liable for any refunds or discounts due to any of the stated points.
The Sub-Contractor reserves the right to change vehicles subject to breakdown or unforeseen circumstances.
Should alternate vehicles be used in such circumstances, no refunds will be given.
Any compensation will be assessed on a case by case basis
SCHOOL FORMALS:
The Sub-Contractor charges School Formals on a Per person basis with a minimum number/cost stated in the quote – this process is non-negotiable. [Check your Nightcruiser Booking email]
1.5hrs allowed prior to the ball drop time and depending on after ball 1hr allowed on pick up.
A max of 10 minutes is allowed for the clothes change stop – no exceptions
If after Formal location is further than 15 mins from initial pick up location extra charges will apply
No bags or belongings to be brought on/left on bus/coach – please arrange for bags to be transported elsewhere by a parent etc.
All School Formal booking cancellations require 7 days’ notice or full charter cost is due and payable.
Once your final numbers are confirmed (7 days prior to ball) the balance price is final.
If any changes happen to your numbers please ensure this is before 7 days prior to the event as individual refunds are not available.
Full payments to be received 1 week prior to school ball – no exceptions
PASSENGERS PROPERTY AND LOST PROPERTY:
Pull Up VIP takes no responsibility for loss or damage of personal items on board during or after your event.
All personal Belongings eg jackets, bags, phones are the responsibility of the hirer.
We ask that all personal items are removed on every start and completion of the journey.
Sub-Contractor No. 7 TERMS & CONDITIONS
1. Quotation
To obtain an official quotation with the Sub-Contractor, please submit an online form at www.nightcruiser.com.au/enquire via the website or email your request, and our team will endeavor to respond within 24-48 business hours.
Quotations are based on provided details and may be altered if changes are made to the itinerary.
Prices are current at the time of quotation and subject to availability at the time of booking.
Quotations are valid for 30 days from date of quotation. [But check your Nightcruiser booking email]
The Sub-Contractor reserves the right to renegotiate our rates for reasons beyond our control such as changing market conditions, venue and accommodation increases, product unavailability, parking charges, tolls, and fuel.
2. Booking Confirmation – [provide from Nightcruiser – check your booking email]
Should you choose to accept our quotation, select the quoted option (if applicable), sign and then return
the quote via email.
Quote requests are only confirmed once a booking confirmation has been returned to the applicant via
email. If you do not receive a booking confirmation within 48 business hours, please contact our office.
It is the responsibility of the group to contact Nightcrruiser with final numbers to complete catering
orders and venue payments. Depending on your touring package, your final numbers are required 7 to
30 days prior to tour departure.
If your group has requested a per person rate, please be aware the quote has been calculated on the
minimum number of passengers provided.
By confirming Nightcruiser quotation, the signatory is accepting these Terms and Conditions and is entering
into an agreement on behalf of the group for hire of allocated vehicles and associated services specified
on the booking confirmation.
The signatory will be accountable for any change requests or cancellations. Please refer toNightcruiser for the
Cancellation Policy for further details.
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