1. Responsibility and Sub-Contractor Services
You must be over 18 years of age to make any booking, alternatively, your Parent or Guardian can make the booking on your behalf.
When you call us we assume and you declare you are over 18 years of age.
You and or your Parent or Guardian automatically agree, confirm and accept full responsibility to the set-out terms and conditions herewith when you pay your booking deposit to Show World Corporation Pty. Ltd. trading as “Nightcruiser” for and on behalf of any Nightcruiser’s chosen Sub-Contractor carrying out the services.
2. Communication:
Email communication or faxes between our offices and clients are deemed and treated the same as a signed legal contract. 3. Booking Deposit:
Must be paid in advance by the due date requested as stated and or attached to our emails to protect your date. Usually due 7 days from booking unless otherwise agreed to hold the tentative booking.
Payment options are also detailed and shown in your email correspondence.4. Refund of Deposit:
We are unable to refund your booking deposit for a cancellation for whatever reason and time frame.5. Security Bond:
There is no damage security bond however if any damage was done by you or your Guests during the service, the driver will request cash compensation during or after the service. It is your responsibility to ask the driver if he is happy to recommend no damage occurred which is up to you.6. Deposit:
Your pre-paid deposit [if received] comes off your total service fee which is due into our bank account in total no later than 7 working business days prior to the service.6. a Deposit Payment Information:
DEPOSIT PAYMENT to secure your Vehicle
As discussed, we have tentatively reserved your booking, which places you under no obligation until we receive your deposit which is now due.
Remember: Its first come first served due to the demand – the sooner the deposit the sooner the guaranteed booking.
Below are details on how to secure your booking and get the deposit to us.To confirm and secure your booking please pay the requested deposit amount and add your booking number or name as a narration with your payment so we know it is from you.Payment Options: Deposit/Advance PaymentDirect Transfer
BSB: 306 – 042
A/c: 0912251
Reference: [Your booking number or Name the booking is in]Credit/Debit Card
Please call 1300 644 482 to make a payment over the phone anytime.
Payments made by Credit Card incur an additional 1.9% Surcharge, the cost to us!
No Charge if you transfer direct. (see above details).7. Damage Inspection prior to Departure:
We suggest that when you initially board and pay your total service fee due, prior to your guests’ boarding, you also inspect the vehicle for any damage prior to departure.
That way there will be no dispute as to when the damage occurred.8. After 12 midnight Charters:
We and our Representative reserve the right to full payment including the bond in advance for any charters starting after 12 midnight.9. Payment due. Full Amount Due Prior to Service:
As per the agreement and stated in your emails, is due a full 7 business working days prior to service. See also 6.10. Collection of Monies:
Under no circumstances is it the responsibility of the Driver to collect individual passenger money, should you be collecting from your guests towards the costs.
11. Cancellation:
If a cancellation is requested we are unable to refund the deposit for whatever reason given.
Once you have paid the total service fee, due 7 full working days prior to service, it cannot be refunded and the service needs to go ahead.
12. The responsibility for Guests Actions:
As the hirer of the chartered vehicle, you are responsible for your guest’s actions. All Drivers are within their legal rights to evict any or all persons at any time if they are causing a disturbance, deemed to be acting in a manner that could cause the vehicle to have an accident, causing unruly behaviour, are heavily intoxicated or insist on consuming alcohol on board.
13. You are Responsible:
The vehicle/s will not carry any person from your party unless you, the responsible hirer, is on board. If you will not travel with the charter you must allocate and nominate an adult to take your place to fully accept the responsibility and the booking must be in their name.
14. Teen Fun Bus and Kids Party Bus Tours Adult Supervision:
Suitable Adult supervision must be provided as instructed by the Nightcruiser Crew. The number of adults is dependent on the number of passengers. The driver can not supervise any group other than carrying out his responsibility under the Transport Act.
15. Liability:
All reasonable precautions, safety and due care will be taken, however in the case of sickness, accident or injury by any passenger,
Show World Corporation Pty. Ltd. trading as Nightcruiser and the appointed Sub-Contactor take no responsibility for the costs or actions taken against them, while at all times ensuring the best possible care and attention.
16. Travel Insurance:
We recommend, if thought necessary by you and passengers to protect against sickness, medical expenses, ambulance transport, loss of earnings, accident and/or unforeseen circumstances. They do so at their own expense and this should be pointed out in advance by the charterer to their guests.
17. Sub-contracted out:
Nightcruiser sub-contract out its tours and charters to various Sub-Contractors and that you agree to this service. All Sub-contractors have agreed to provide the licensed out service to Nightcruiser’s strict company policy.
18. Late Arrival, Delays or Sub-contracted out:
Be assured that we always do our utmost to provide the service booked, arrive on time, even arrive in advance at times. However, if delays occur due to mechanical failure, traffic conditions, sickness, provision of a sub-contracted vehicle instead of a Nightcruiser Party Bus or without Nightcruiser livery or any other cause, you agree not to make any claim against us.
19. The agreed itinerary/schedule needs to be maintained:
Scheduled times or venue bookings cannot be changed during the agreed tour as venues have accepted bookings for the time booked and may not grant access if late arrival.
20. We Can Not Accept Responsibility:
If Venues, Police / Council Rangers/Parking Inspectors ask us to move on without allowing disembarkation. As we always comply with laws, you agree not to make any claim against Nightcruiser, its Sub-Contractors and or Show World Corporation Pty. Ltd. trading as Nightcruiser, as this is out of our control.
21. Time loss:
Any personal expenses, entry fees incurred as a result of delays, alteration or curtailment of any charter, whether caused by mechanical defects, flooding, civil commotion, riots, terrorism, driver mistakes or any other cause, are the responsibility of the Charterer. We always try our hardest to maintain all schedules and understand the importance. If additional expense is incurred for taxis or other transport you agree not to make a claim against us.
28. Bus/Vehicle Groups or Charters:
BYO is permitted on the vehicle and at the discretion of the Sub-Contractor.
No glass, including bottles or glasses, on the Bus.
29. Street Drinking:
It is an offence for a person to consume liquor on any road, park or reserve within the boundaries of the metropolitan area or of a town or townsite, whether on foot or in a vehicle. Minimum Penalty: $200, Maximum Penalty: $1000+
30. Passenger Property Loss:
All property and valuables remain the responsibility of their owners. Drivers are not permitted under strict company policy to store, look after passengers’ goods or clothing or hold the property for Safe Keeping. Nightcruiser or their Representative cannot take responsibility for items left on vehicles and or are lost or stolen.
If any property is found deemed lost, we hold it at the Depot after entering it into a Lost Register.
We will not be liable or will not pay for damage to property or clothing which belongs to any person in vehicles including trailer.
We take no responsibility for the lost property while waiting for collection.
30a. Electronic devices disclaimer [iPhone, iPods and other devices]:
Nightcruiser and its Sub-Contractors encourage the use of Electronic Devices, Laptops, Tablet PCs, iPhone, iPad, iPod and Smartphones for the purpose to allow passengers to bring their own music.
Nightcruiser or its Sub-Contractors cannot accept any responsibility for such electronic devices if damaged, lost whilst on the vehicles or damaged electronically.
At no stage must they be left unattended with Driver/Nightcruiser Captains at any time.
All Charterers must advise their guests of this fact and agree to do so. Any connection leads required should be bought along by Charterers.
31. Soiled and or damaged Clothing:
We have a regular routine cleaning program in place; however, we ask you and your guests to check seats prior to use as we will not accept responsibility for any soiled, damaged or torn clothing resulting from seats, the interior or exterior of the vehicles.
32. Photo IDs:
Are imperative for all patrons entering licensed premises. It’s their responsibility to have them available. Some venues now require 2 ID’s.
33. Under Age:
Persons taking responsibility for these terms and conditions must be of legal age, 18 years and over. If any passengers are found to be underage on alcohol-related tours, they will need to make their own way home at their own expense and can not stay on board with the Nightcruiser during the duration of the organised total schedule.
34. Conduct Code is Simple:
“Nightcruiser” and its Representatives operates under its own strict Code of Conduct and any fighting, rioting, vandalism, unruly and abusive behaviour/language in or outside vehicles, in public or venues, damage to personal property, passengers or property of the Nightcruiser / Vehicle will result in the immediate termination of a tour/charter and withdrawal of services. Nightcruiser Party Bus Tours are foundation members of various Accords and strictly abides by these codes.
Nightcruiser is a foundation member of the Nightclub Tours Operators of Australia, Gold member of the Party Bus Association of Australia and their code of conduct.
35. Vehicle Damage:
Where the vehicle is damaged by you or your guests or left in an unpleasant condition (e.g. Vomit), the vehicle may be withdrawn immediately, and if deemed necessary, all bond may be kept. If you or your guests cause excessive damage, Nightcruiser and or its Representatives will take action to recover all costs incurred. Vomit will incur an automatic $50 disinfection charge and or loss of Bond.
36. The breaking of Emergency Windows:
Back Window, Roof Emergency Exit vents, Middle or Front doors without an emergency will incur an automatic replacement cost, plus new signage charge. Total approx. $550.00 depending on the damage.
36a. Transport regulations:
Replacement only by licensed tradesmen.
37. Fire Extinguisher and First Aid Kits:
If abused by passengers they will need to be replaced and charged to Client.
38. Venue Dress Standards and behaviour rules:
It is the individuals’ responsibility to make sure they adhere to venues dress codes and behaviour rules.
39. Musical Requests:
Clients are welcome to bring own CDs and iPhones, iPods or other devices to play their own music at their own risk. Suitable connection cords should also be supplied. Licensee carries music copyright licenses and is a member of APRA and PPCA
40. Power Sound System:
Amplifiers and Speakers are checked prior to departure from our depot, should they fail during the tour you agree not to make any claim against us. We will endeavour the repair or replace during your tour but feel the continuation of tour/transport is paramount.
41. Weather:
Weather Conditions cannot be used as a reason to cancel Nightcruiser services
42. Payments:
Bond payments must be received in advance before we confirm your booking. Payments for the Job must be made upon arrival in cash prior to service allowing you to collect from your guests.
All payments can be made in advance via:
1.Visa or MasterCard (No Amex) (over the phone 1300Nightcruiser).
2. Pay anybody Bank Transfer.
3. Direct over the counter bank deposit or
“Last minute” guests are more than welcome and the Crew will provide you the different payment options.
Electronic transfers carry no charge and must reach us by the due date. Payments made by Credit Card incur a small additional 2.9% Surcharge as to what we are charged.
43. Price change and Money due:
You can not change the price agreed to prior to the arrival of the service. If you experience fewer passengers turning up it is your responsibility to make up the difference or increase the per head basis you collect. The bond can at times be used towards payment if authorised by the Operations Manager of Representative, but will not be refunded or cannot be claimed at a later time.
44.Covid-19
It is the responsibility of the Hirer to ensure all government laws, signage displayed, requests by the Driver or Company and all procedures related to Covid-19 are adhered to. The Driver and Company reserve the right to refuse entry or terminate a charter if any passengers are exhibiting symptoms associated with COVID-19 and will not be liable for any costs associated with this.
We will require a passenger manifest with each passenger’s full name and contact number prior to your departure in writing.
Where we have transported a passenger who becomes infected with Covid-19, the Hirer is responsible for notifying the Company immediately.
The above Terms and Conditions still apply, however, our cancellation policy will differ due to COVID-19 related matters.
ADDITIONAL SUB-CONTRACTOR No. 1 TERMS AND CONDITIONS
Please read and understand Terms & Conditions of Charter
- Please wait in hotel reception or outside, 5 minutes prior to pick-up time.
2. Pick up times when confirmed are subject to change – allow 5 to 10 minutes due to traffic conditions. 3. Tour commencement and termination times are approximate only and are from our depot.
4. Passengers should re-confirm their pick-up times 24 hours prior.
5. Overnight charters can be subject to additional charges for meals and accommodation.
6. We reserve the right to alter any itinerary without notice but with full consideration of your enjoyment.
7. Any damages and/or cleaning charges will be the responsibility of the group leader in the event the vehicle is left in an unsatisfactory condition. We reserve the right to charge the customer/charterer/group leader a “down-time” fee of $300.00 if a bus is left in a state of unserviceability for the proceeding charter, transfer, or self-drive rental service.
8. Some tours may be operated by another appointed contractor who maintains the same level of service.
9. A $50.00 non-refundable deposit is required to hold your booking. 10. By accepting our services, you also accept all Terms & Conditions of Charter.
Payment Terms and Conditions:
- All prices are in AUD. 2. A $50.00 non-refundable deposit is required to hold your booking, and will be due on receipt or within 7 days from issue. 3. The invoice for the full service will be issued approximately one month prior to your service. The prepaid booking fee and/or deposit will be applied to the balance of this invoice. 4. Payment of the invoice for the full service is due at least three days prior to your service. Payment which is not received on time (without prior arrangement/agreement in writing with Cairns Bus Charters), may result in the cancellation of your service. 5. We do accept payment by Visa, MasterCard and Diners. 6. Services requiring bonds: please remit your preferred Direct Bank Transfer details upon completion of service in order to receive your bond refund in a timely manner. Please note that bonds paid by credit card will not be returned by reversal of funds or by refund to your credit card, but will be returned by Direct Bank Transfer to your elected bank account. The bond will be returned less any incurred fees for cleaning, damages, etc, within approximately three to seven business days of the end of your service unless the vehicle is undergoing damage assessment. 7. For international payments: please note that Cairns Bus Charters is not responsible to cover wire fees.This extends to refunds or bond returns to overseas accounts.
Cancellations/Amendments:
Our policy regarding cancellations requires the cancellation of service to be made via e-mail to info@nightcruiser.com.au. We will not accept cancellations by telephone. Your written cancellation request must be received within a minimum of 48 hours notice in advance of the service date, or a 100% cancellation fee is imposed. Any amendments to existing bookings that result in a reduction of the service cost will be charged at the original confirmed booking cost if the amendment is not received more than 48 hours before the commencement of service.
1.1: Cancellation within 48hours; 100% Cancellation fee if approved.
1.2: Cancellation within 96hours; 30% Cancellation fee if approved. |
